EASE Notification Details

Modified on Tue, 06 Dec 2022 at 10:30 AM

Audit Emails

Action or Event	Email Subject	Email Recipient	Frequency	Included in Digest Emails (If the digest is enabled)	Available as mobile notification
The Audit is Due Today	Your Audit is due today	Auditor	Once	Yes	Yes
Audits due the same day they are scheduled	Your Audit is due today	Auditor	Once	No	Yes
Audit due in x days (start window)	Your Audit is due in X days	Auditor	Once	Yes	Yes
Audit due in x days (start window) scheduled after digest is sent out	Your Audit is due in X days	Auditor	Once	No	Yes
The Audit is Past Due	The Audit is past due	Auditor and Manager+ *Look up the org tree until a Location Manager is found for a location	Once every day until Audit is complete or missed	Yes	Yes
Audit is Missed	The Audit has been missed	Manager+ *Look up the org tree until a Location Manager is found for a location	Once	Yes	No
Audit is Missed	The Audit has been missed	Auditor *Site Setting "Missed Audit Email Notifications to Auditor" must be turned on under "Audit Delete Request"	Once	Yes	Yes

+ You will need to enable this on the Site Settings page

Findings Emails

Action or Event	Email Subject	Email Recipient	Frequency	Included in Digest Emails (If the digest is enabled)	Available as mobile notification
Finding Opened	Finding Alert	Responsible Party	Once	No	Yes
Finding is not yet closed and today is the due date (not opened today)	Finding Due Today	Responsible Party	Once at the beginning of the day	Yes	No
Finding status is changed to Open - Past Due or Pending - Past Due	Finding is now past due	Responsible party	Everyday to responsible party Until Finding is closed or 14 days after past due then no more emails will be sent	Yes	No
	Finding is now past due	Additional manager*	Everyday to another manager for 21 days after past due then no more emails will be sent	Yes	No
Finding is submitted for approval	Finding is pending for your approval	Approving Party	Once	No	Yes
Finding is closed	Finding closure	The user that opened the Finding	Once	No	Yes
Finding is Re-assigned	F Alert	Responsible Party		No	Yes

*if the additional manager is same as the responsible party, we send this email to the responsible party

Corrective Action Emails

Action or Event	Email Subject	Email Recipient	Frequency	Included in Digest Emails (If the digest is enabled)	Available as mobile notification
Event Initiated	Corrective Action Status	CA Owner(s) CA Approver(s)	Note: Only one email is sent to the CA owner if he is the only owner or the first event owner and auto-assigned to all tasks	No	Yes
Event due today	Corrective Action Status	CA Owner(s) CA Approver(s)	Once	Yes	Yes
Event past due	Corrective Action Status	CA Owner(s), CA Approver(s)	Once	Yes	No
CA is assigned to an owner	Corrective Action assigned to you	CA Owner(s)	Once	No	Yes
CA is assigned to an approver	Corrective Action assigned to you	CA Approver(s)	Once	No	Yes
The event closed/approved	Corrective Action Status	CA Owner(s)	Once	No	No
Event Rejected	Corrective Action Status	CA Owner(s)	Once	No	No
Event pending approval	Corrective Action Status	CA Owner(s)	Once	No	Yes
Task due today	Corrective Action Task Status	Task Owner(s)	Once	Yes	Yes
Task past due	Corrective Action Task Status	CA Owner(s)	Once	Yes	No
Task pending approval	Corrective Action Task Status	Task Approver(s)	Once	No	Yes
Task approved and closed	Corrective Action Task Status	Task Owner(s)	Once	No	No
Task rejected	Corrective Action Task Status	Task Owner(s)	Once	No	No
Task re-opened	Corrective Action Task Status	Task Owner(s) and Task Approver(s)	Once	No	No
Task closed (no approval required)	Corrective Action Task Status	CA Owner(s)	Once	No	No
Notify first open earliest due date task's owner	Corrective Action Task Status	Task Owner(s)	Once	No	No