Support Center

FAQ 7

• Frequently Asked Questions
• How are Audit Emails directed?
• How to Import old excel files to Beacon
• How to manually update single sign on in IE for Ease Beacon software
• How to Export and view Special Characters correctly

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Non-Conformance & Mitigations 5

• Non-Conformances & Mitigations
• Mitigation Basics
• Responsible Party
• How is Additional Manager Determined
• Closing and Approving an Assigned Non-Conformance/ Mitigation

Getting Started 5

• Get the Most out of Beacon
• Navigation & Profile
• Dashboard
• Conducting an Audit
• SSO Login on Mobile Device

Help Videos 9

• Create Account and Conduct an Audit (Video) ~ 3 min
• Close Mitigations and Reports (Video) ~2 min
• Setting Up Your Org Tree (Video) ~2 min
• Adding Users (Video) ~2.5 min
• Creating Shifts (Video) ~ 1.5 min

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Webinars 21

• Scheduling Audits
• Product Updates - Corrective Actions Feature
• Mitigations and Responsible Party
• Beacon Demo
• 5S Demo

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Beacon Beta Options 3

• Outlook Calendar Audit Links
• Corrective Action Beta Features
• New Audit

Manage 14

• Document Settings
• Create a New Document & Adding Questions
• Add questions to a document
• Organization Tiers
• Response Options

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Assign 5

• Schedule a new event
• Filters
• Random Locations
• Start Window
• Remove Audits

Reports 5

• All Audits
• Open & All Mitgations
• Reports
• Ad Hoc Mitigation
• Deleting Audits

Corrective Actions 13

• The Basics
• Corrective Action Template Creation
• Tasks
• Fields
• Corrective Action Email Notifications

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Beacon Insights 19

• Beacon Insights IT Requirements
• Connect to Beacon Insights in Tableau
• Beacon Insights Data Schema
• Connect to Beacon Insights in Power BI Desktop
• Connect to Beacon Insights in SAS Data Connector

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Admin > Organization 12

• Departments
• Layers
• Import Locations
• Managing your Organization Tree
• Scopes

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Admin > Settings 5

• Site Settings
• Mitigation Settings
• Site Selector
• Template Types
• Template Type Settings