Audit Emails


Action or Event
Email Subject
Email Recipient
Frequency
Included in Digest Emails (If digest is enabled)
Audit is Due TodayYour Audit is due today
Auditor
OnceYes
Audits due the same day they are scheduled
Your Audit is due today
Auditor
Once
No
Audit due in x days (start window)
Your Audit is due in X days
Auditor
OnceYes
Audit is Past DueAudit is past due
Auditor and Manager
*Please refer How emails are directed to understand which manager gets the email
Once everyday until Audit is closed
Yes
*only when "Past due Email Notifications" is checked
Audit is Missed
Audit has been missed
Manager
*Please refer How emails are directed to understand which manager gets the email
Once
Yes
*only when "Missed Audit Email Notifications" is checked


Mitigation Emails

    

Action or Event
Email Subject
Email Recipient
Frequency
Included in Digest Emails (If digest is enabled)
Mitigation Opened
Mitigation Alert
Responsible Party
Once
No
Mitigation is not yet closed and today is the due date
Mitigation Due Today
Responsible Party
Once at the beginning of the day
Yes
Mitigation status is changed to Open - Past Due or Pending - Past Due
Mitigation is now past due
Responsible party

Everyday to responsible party Until Mitigation is closed or 14 days after past due then no more emails will be sent
Yes
Additional manager*
Everyday to another manager for 21 days after past due then no more emails will be sent
No
Mitigation is submitted for approval
Mitigation is pending for your approval
Approving Party
Once
No
Mitigation is closed
Mitigation closure
User that opened the mitigation
Once    No
Mitigation is Re-assignedMight be same as mitigation alert

No


Corrective Action Emails


Action or Event
Email Subject
Email Recipient
Frequency
Included in Digest Emails (If digest is enabled)
Event Initiated  
Corrective Action Status
CA Owner(s)

Note: Only 1 email is sent to the CAPA owner if he is the only owner or the first event owner and auto assigned to all tasks
Yes
Event due today
Corrective Action Status
CAPA Owner
Once
Yes
Event past due
Corrective Action Status
CAPA Owner, CAPA Approvers
Once
Yes
CAPA is assigned to an owner
Corrective Action assigned to you
CAPA Owner
Once
Yes
CAPA is assigned to an approver
Corrective Action assigned to you
CAPA Approver
Once
Yes
Event closed/approved
Corrective Action Status
CAPA Owner
Once
Yes
Event Rejected
Corrective Action Status
CAPA Owner
Once
Yes
Event pending approval
Corrective Action Status
CAPA Owner
Once
Yes
Task due today
Corrective Action Task Status
Task Owner
Once
Yes
Task past due
Corrective Action Task Status
CAPA Owner
Once
Yes
Task pending approval
Corrective Action Task Status
Task ApproverOnce
Yes
Task approved and closed
Corrective Action Task Status
Task Owner
Once
Yes
Task rejected
Corrective Action Task Status
Task Owner
Once
Yes
Task re-opened
Corrective Action Task Status
Task Owner and Task Approver
Once
Yes
Task closed (no approval required)
Corrective Action Task Status
CAPA Owner
Once
Yes
Notify first open earliest due date task's owner
Corrective Action Task Status
Task Owner
Once
Yes