Audit Emails


Action or EventEmail SubjectEmail RecipientFrequencyIncluded in Digest Emails (If digest is enabled)
Audit is Due TodayYour Audit is due todayAuditorOnceYes
Audits due the same day they are scheduledYour Audit is due todayAuditorOnceNo
Audit due in x days (start window)Your Audit is due in X daysAuditorOnceYes
Audit due in x days (start window) scheduled after digest is sent out
Your Audit is due in X days
Auditor
Once
No
Audit is Past DueAudit is past dueAuditor and Manager
*Look up the org tree until a Location Manager is found for a location
Once everyday until Audit is complete or missedYes
*only when "Past due Email Notifications" is checked
Audit is MissedAudit has been missedManager
*Look up the org tree until a Location Manager is found for a location
OnceYes
*only when "Missed Audit Email Notifications" is checked


Mitigation Emails

    

Action or EventEmail SubjectEmail RecipientFrequencyIncluded in Digest Emails (If digest is enabled)
Mitigation OpenedMitigation AlertResponsible PartyOnceNo
Mitigation is not yet closed and today is the due date (not opened today)Mitigation Due TodayResponsible PartyOnce at the beginning of the dayYes
Mitigation status is changed to Open - Past Due or Pending - Past DueMitigation is now past dueResponsible party

Everyday to responsible party Until Mitigation is closed or 14 days after past due then no more emails will be sentYes
Additional manager*Everyday to another manager for 21 days after past due then no more emails will be sentYes
Mitigation is submitted for approvalMitigation is pending for your approvalApproving PartyOnceNo
Mitigation is closedMitigation closureUser that opened the mitigationOnce    No
Mitigation is Re-assignedMight be same as mitigation alert

No


*if additional manager is same as responsible party, we send this email to the responsible party

Corrective Action Emails


Action or EventEmail SubjectEmail RecipientFrequencyIncluded in Digest Emails (If digest is enabled)
Event Initiated  Corrective Action StatusCA Owner(s)

Note: Only 1 email is sent to the CAPA owner if he is the only owner or the first event owner and auto assigned to all tasksYes
Event due todayCorrective Action StatusCAPA OwnerOnceYes
Event past dueCorrective Action StatusCAPA Owner, CAPA ApproversOnceYes
CAPA is assigned to an ownerCorrective Action assigned to youCAPA OwnerOnceYes
CAPA is assigned to an approverCorrective Action assigned to youCAPA ApproverOnceYes
Event closed/approvedCorrective Action StatusCAPA OwnerOnceYes
Event RejectedCorrective Action StatusCAPA OwnerOnceYes
Event pending approvalCorrective Action StatusCAPA OwnerOnceYes
Task due todayCorrective Action Task StatusTask OwnerOnceYes
Task past dueCorrective Action Task StatusCAPA OwnerOnceYes
Task pending approvalCorrective Action Task StatusTask ApproverOnceYes
Task approved and closedCorrective Action Task StatusTask OwnerOnceYes
Task rejectedCorrective Action Task StatusTask OwnerOnceYes
Task re-openedCorrective Action Task StatusTask Owner and Task ApproverOnceYes
Task closed (no approval required)Corrective Action Task StatusCAPA OwnerOnceYes
Notify first open earliest due date task's ownerCorrective Action Task StatusTask OwnerOnceYes