Audit Emails


Action or EventEmail SubjectEmail RecipientFrequencyIncluded in Digest Emails (If the digest is enabled)
The Audit is Due TodayYour Audit is due todayAuditorOnceYes
Audits due the same day they are scheduledYour Audit is due todayAuditorOnceNo
Audit due in x days (start window)Your Audit is due in X daysAuditorOnceYes
Audit due in x days (start window) scheduled after digest is sent out
Your Audit is due in X days
Auditor
Once
No
The Audit is Past DueThe Audit is past dueAuditor and Manager
*Look up the org tree until a Location Manager is found for a location
Once every day until Audit is complete or missedYes
*only when "Past due Email Notifications" is checked
Audit is MissedThe Audit has been missedManager
*Look up the org tree until a Location Manager is found for a location
OnceYes
*only when "Missed Audit Email Notifications" is checked


Mitigation Emails

    

Action or EventEmail SubjectEmail RecipientFrequencyIncluded in Digest Emails (If the digest is enabled)
Mitigation OpenedMitigation AlertResponsible PartyOnceNo
Mitigation is not yet closed and today is the due date (not opened today)Mitigation Due TodayResponsible PartyOnce at the beginning of the dayYes
Mitigation status is changed to Open - Past Due or Pending - Past DueMitigation is now past dueResponsible party

Everyday to responsible party Until Mitigation is closed or 14 days after past due then no more emails will be sentYes
Additional manager*Everyday to another manager for 21 days after past due then no more emails will be sentYes
Mitigation is submitted for approvalMitigation is pending for your approvalApproving PartyOnceNo
Mitigation is closedMitigation closureThe user that opened the MitigationOnce    No
Mitigation is Re-assignedMight be same as mitigation alert

No


*if the additional manager is same as the responsible party, we send this email to the responsible party

Corrective Action Emails


Action or EventEmail SubjectEmail RecipientFrequencyIncluded in Digest Emails (If the digest is enabled)
Event Initiated  Corrective Action StatusCA Owner(s)

CA Approver(s)

Note: Only one email is sent to the CA owner if he is the only owner or the first event owner and auto-assigned to all tasksNo
Event due todayCorrective Action StatusCA Owner(s)
CA Approver(s)
OnceYes
Event past dueCorrective Action StatusCA Owner(s), 
CA Approver(s)
OnceYes
CA is assigned to an ownerCorrective Action assigned to youCA Owner(s)OnceNo
CA is assigned to an approverCorrective Action assigned to youCA Approver(s)OnceNo
The event closed/approvedCorrective Action StatusCA  Owner(s)OnceNo
Event RejectedCorrective Action StatusCA Owner(s)OnceNo
Event pending approvalCorrective Action StatusCA Owner(s)OnceNo
Task due todayCorrective Action Task StatusTask Owner(s)OnceYes
Task past dueCorrective Action Task StatusCA Owner(s)OnceYes
Task pending approvalCorrective Action Task StatusTask Approver(s)OnceNo
Task approved and closedCorrective Action Task StatusTask Owner(s)OnceNo
Task rejectedCorrective Action Task StatusTask Owner(s)OnceNo
Task re-openedCorrective Action Task StatusTask Owner(s) and Task Approver(s)OnceNo
Task closed (no approval required)Corrective Action Task StatusCA Owner(s)OnceNo
Notify first open earliest due date task's ownerCorrective Action Task StatusTask Owner(s)OnceNo